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CEX.IO Review – Everything You Need to Know

Exchanges
9.2

Amazing

CEX.io is a UK based cryptocurrency exchange, founded in 2013. Originally, it was established as a crypto exchange and a cloud mining provider with one of the greatest mining pools, Ghash.io. In 2015 the website closed its mining services and has been operating solely as a crypto exchange platform ever since. This CEX.io review will cover everything you need to know about this exchange platform.

Purchase

The platform has a user-friendly interface, with cross-platform trading available via its website, mobile app, WebSocket and REST API. It also provides a multi-level customizable account system, suitable for institutional traders, and beginners alike.

After successfully registering with CEX.io users are asked to verify their identity by entering a full address, personal information and uploading photos of their identification. Once you have been approved, you are ready to move on to the next stage – money deposit.

They accept Visa and MasterCard, bank transfer (SWIFT, SEPA) and cryptocurrency, but before using credit cards, users must verify them by taking a selfie with their card. The photo must be of good quality, and if it doesn’t meet CEX’s standards they will request another one. CEX.io will also charge your card a small amount as a test payment which is automatically refunded after your card has been verified (usually within a 48h period).

There are two ways to purchase cryptocurrencies: to instantly buy/sell or to trade. The instant buy/sell feature comes with a 7% transaction fee, while there is a trading fee of 0-0.25%. CEX.io supports USD, EUR, RUB, GBP and it should be noted that if you choose to deposit a fiat currency that isn’t supported by CEX.io, it’s possible that your bank may charge a currency conversion fee.

Fees

Trade Volume 30d, BTCTakerMaker
≤ 50.25%0.16%
≤ 300.23%0.15%
≤ 500.21%0.13%
≤ 1000.20%0.12%
≤ 2000.18%0.10%
≤ 10000.15%0.08%
≤ 30000.13%0.04%
≤ 60000.11%0.00%
> 60000.10%0.00%
CurrencyPayment methodDepositWithdrawal
USD
VISA2.99%up to $ 3.80
MasterCard2.99%up to 1.2% + $ 3.80
Bank transfer$ 01%
Crypto Capital$ 01%
CurrencyPayment methodDepositWithdrawal
EUR
VISA2.99%up to $ 3.80
MasterCard2.99%up to 1.2% + $ 3.80
Bank transfer$ 01%
Crypto Capital$ 01%
CurrencyPayment methodDepositWithdrawal
RUB
VISA2.99%up to $ 3.80
MasterCard2.99%up to 1.2% + $ 3.80
Bank transfer$ 01%
Crypto Capital$ 01%
CurrencyPayment methodDepositWithdrawal
GBP
VISA2.99%up to $ 3.80
MasterCard2.99%up to 1.2% + $ 3.80
Bank transfer$ 01%
Crypto Capital$ 01%

Privacy and Security

CEX is registered as a Money Services Business withing FinCEN (Financial Crimes Enforcement Network) in the USA and applies KYC (Know Your Customer) and AML (Anti-Money Laundering) policies as well as being in possession of a PCI DSS certificate.

Although they are receiving a lot of negative feedback because of the long transaction and verification process, the company claims it’s necessary in order to ensure the security of its users. CEX does not reveal which third-party agencies they use to verify users’ identification, however, they do state that user information is stored for at least five years after accounts are deleted.

In order to ensure account security, the platform offers two-factor authentication and claims that they store users’ funds offline but further details about this policy are not provided.

Customer Support

CEX generally has good customer support available 24/7, and users can find most of the answers on an exhaustive list of FAQs. If the user is unable to find the solution among existing FAQ listings, they can always contact CEX via email: support@cex.io, or complaint@cex.io, if they have any complaints.

Company Address

24th Floor One Canada Square,

Canary Wharf London E14 5AB,

United Kingdom

CEX.IO Review Summary

CEX’s reputation among crypto users is mixed, and negative comments are mostly about perceived hidden fees and the demanding verification process. Nonetheless, CEX remains a trustworthy and secure exchange platform with an easy-to-use interface that’s suitable for beginners.

We are hoping that this CEX.io review has helped if you had any doubts regarding this exchange platform. To make an account on CEX.io, click here.

Disclaimer: Buy For Bitcoin does not provide any warranties towards the accuracy of the statements in the above CEX.IO review. Any content on this site should not be relied upon as advice or construed as providing recommendations of any kind. It is your responsibility to perform your own research of the platform. Trading and investing in cryptocurrencies involves considerable risk of loss and is not suitable for every investor.

Good

  • Good customer suport
  • Accepts credit/debit cards
  • Secure
  • Easy to use

Bad

  • Relatively high fees
  • Demanding verifying process
9.2

Amazing

Beginner Friendliness - 10
Reputation - 9
Fees - 7
Customer Support - 10
Payment Methods - 10
Available Cryptocurrencies - 9

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